Privacy Policy

We collect information you provide directly — including your name, email, phone number, and service address — when you request a quote, create an account, or contact us.

We also collect transaction details such as the services you purchase and payment confirmations. We do not store full credit card numbers on our servers; payment processing is handled securely by Stripe.

Your information is used to deliver and manage lawn care services, process payments, schedule visits, and communicate with you about your account.

We may also use contact information to send service updates, seasonal reminders, and occasional promotions. You can opt out of marketing communications at any time.

All payments are processed through Stripe, a PCI-DSS compliant payment provider. Your card details are tokenized and transmitted directly to Stripe — they never touch our servers.

We store only the transaction records needed to manage your subscriptions, invoices, and service history. Sensitive payment data is never retained by TrueWay Lawn Care.

We implement industry-standard security measures including encryption in transit and at rest, restricted access controls, and regular security reviews to protect your information.

Access to personal data is limited to authorized team members who need it to deliver services or operate the business. We never sell your personal information to third parties.

We retain your account and service records for as long as your account is active, and for a reasonable period afterward to meet legal, accounting, or operational requirements.

You may request deletion of your account and associated data at any time, subject to our obligation to retain certain records for legal compliance.

You have the right to access, correct, or request deletion of your personal information. You may also opt out of marketing communications at any time.

To exercise these rights or ask questions about this policy, contact us at info@truewaylawncare.com or (757) 295-1882.